Serviceware SE: Serviceware SE convinces another Fortune 500 Europe company with comprehensive solutions for IT cost management

[ Report ]

Idstein (pta009/23.01.2025/09:00) - Idstein, 23 January 2025 Serviceware SE ("Serviceware", ISIN DE000A2G8X31) has won a leading global engineering and Fortune 500 company as a customer. The group with several ten thousands of employees and sales revenues in the multi-billion euro range will use the ESM platform with the modules Serviceware Financial and Serviceware Performance. The solutions of Serviceware will completely replace the proprietary software solution used so far by the group. The SaaS contract has a term of at least three years.

Sam Wilson, Head of International Business at Serviceware: "We are continuing to expand our good international market position and are seeing strong demand for our software solutions. With our cost management modules, companies can efficiently and transparently design their actual and planning processes. This enables them to make well-informed decisions that contribute to the long-term success of the company."

About Serviceware

Serviceware is a provider of software solutions for the digitalization and automation of service processes (Enterprise Service Management), with which companies can increase their service quality and manage their service costs efficiently.

The Serviceware Platform consists of seamlessly integrated software solutions that can also be used independently of each other. Since 2018, Serviceware has been focusing on the potential of artificial intelligence in service management. Today, AI is the central innovation factor of the Serviceware Platform, which is constantly being further developed in the company's own AI competence center in cooperation with TU Darmstadt.

Serviceware partners with customers from strategic consulting through the definition of the service strategy to the implementation of the Serviceware Platform. Further components of the portfolio are safe and reliable infrastructure solutions as well as managed services.

Serviceware has more than 1,000 customers worldwide from various business sectors, including 18 DAX companies, as well as 5 of the 7 largest German companies. The head office of Serviceware is in Idstein, Germany. Serviceware employs more than 450 people at 14 international locations.

For more information, please visit www.serviceware-se.com.

Media Relations
edicto GmbH
Axel Mühlhaus/Doron Kaufmann
Tel. +49(0) 69/905505-52
Email: investor-relations@serviceware-se.com

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